Manage Booking | Qantas Help and Support Find answers to your Manage Booking questions From seat selection, change flights, upgrade flights, meal selection and more
View flight bookings made online - Qantas You can view your booking online before travel at Manage booking by entering your booking reference and last name Your booking reference consists of six letters and numbers and can be found on your e-ticket itinerary If you booked directly with Qantas your booking reference will not include numbers zero (0) or one (1) Once you’ve retrieved your booking, you can: Update your contact
Information for travel to Europe and the Middle East We’re offering additional flexibility for customers who have booked flights to from or via the UAE, Qatar, Israel, Jordan and Oman through Qantas on partner airlines
Refunding, changing, or cancelling a flight booking - Qantas Cancellations Refunds: If you have booked with us via qantas com, you can request a refund or Flight credit for your flight booking via Manage Booking and selecting the Cancel Voucher button, (before cancelling your booking check the fare conditions applicable to your fare type including refund and cancellations information, to find out more
Check-in options - Qantas International - You can check in online from 24 hours up until 90 minutes before your flight departure Customers who require special assistance, unaccompanied minors or large groups, please make yourself known to a Qantas Team member who will be able to assist you with the check-in process when you arrive at the airport Auto check-in
Fare rules and different fare types - Qantas When booking a flight on qantas com, you can find the fare rules by clicking on the fare name in the search results table You have the option to compare the rules of different fares for the same flight For bookings made through other channels: Contact your local Qantas office View conditions for oneworld round the world fares If you booked through a travel agent or third party, contact
Selecting your seat with Online Check-in - Qantas To choose your seat during online check-in, follow these steps: Retrieve your booking by logging into the Manage booking or Frequent Flyer Login section on our website If you're eligible, you can check in online from 24 hours up to 90 minutes before your international flight's departure time, or from 24 hours up to 30 minutes before your domestic flight's scheduled departure time You can
Qantas Frequent Flyer airline partners Which airlines are partners in the Qantas Frequent Flyer program? For a full list of our partner airlines, visit our Airline Partners page You can also visit our A-Z of partners to filter our airline partners by the eligibility to earn Qantas Points and or Status Credits, or to use points