Turn on Cached Exchange Mode - Microsoft Support Under Offline Settings, check Use Cached Exchange Mode (If you're a Microsoft 365 subscriber with semi-annual updates, under Offline Settings, check Use Cached Exchange Mode to download email to an Outlook data file Exit, and then restart Outlook If you want to turn off Cached Exchange Mode, repeat the steps, but clear Use Cached Exchange Mode
Microsoft Support Microsoft Support is here to help you with Microsoft products Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more
Reset OneDrive - Microsoft Support Notes: If none of these steps work, you do not have the OneDrive sync app installed Learn more If you had chosen to sync only some folders before the reset, you will need to do that again once sync has completed You will need to complete this for your personal OneDrive and OneDrive for work or school accounts Read Choose which OneDrive folders to sync to your computer for more information
Fix your Outlook email connection by repairing your profile Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue Repair a profile in Outlook In Outlook, choose File Choose Account Settings > Account Settings On the Email tab, choose your account (profile), and then choose Repair
Clear the cache in Outlook for Mac - Microsoft Support Clear the cache in Outlook for Mac Items from your account are stored in the Outlook cache If this cache becomes corrupted, you may experience synchronization problems, such as incomplete or incorrect data, with the server To solve this issue, reset your account so Outlook can re-sync the affected items
Open and find items in an Outlook Data File (. pst) Outlook Data Files ( pst), or Personal Storage Tables files, contain Outlook user messages and other Outlook items, such as contacts, appointments, tasks, notes, and journal entries You might also use an Outlook data file to backup messages or store older items locally on your computer to keep the size of your mailbox small